Last night I had a lengthy conversation from a good friend and fellow intern. She was bemoaning the number of things her editors were piling on her plate on top of already frenetic photo assignment schedule. Once they found out that she - one of two at the paper - knew how to do audio slideshows, they assigned her to compile audio slideshows for a number of other photographers currently working with her at the New York fashion week events.
This particular friend of mine is a quality over quantity kind of person, like myself, so I could completely understand why she spent an inordinate amount of time tweaking and refining two slideshows. What was astounding was that her editors, when told that the third would have to wait until tomorrow, couldn't understand why things that look good take time. My friend was unsure what to do as she'd already been working incredibly long hours and was paying with her health for doing so. You see, she has Lupus, and despite fending off the germs and struggling her way through arthritic joints thus far, The Wolf has finally caught up with her in the form of a cold. "I've touched subway railings and moments later eaten out of those same hands and been fine so far! Why now?"
This little anecdote brings up two points that I think are important for interns to think about. First, a complicating factor in her problems is her Lupus, though more so that she didn't remind her editors of her limitation after accepting the internship offer (she did state it on her resume), nor did she bring it up when it began to become apparent that her photography assignment schedule was exacerbating the problem. Had she been up front and built a rapport with her editor where she could let him know when the assignments were causing a problem and he could be ready for such a situation, the problem of her burnout may have been avoided. As it is she's worked herself sick.
The second half of the problem is unreal expectations by her editors. This is not, sadly, an solitary incident of an editor that's out of the loop. Instead it is a single example of an problem that is endemic in the industry: asking too much of too few people. There is, of course, something to be said for interns busting their butts to prove themselves and produce increasingly better results within their capabilities. It is an entirely different story when unreasonable expectations are placed on any staff member. As 30 year Daily News veteran Frank Van Riper writes in the August 2007 issue of Digital Journalist:
"The danger, though, is what happens when – in an increasingly bottom-line-hungry climate in which deadlines are constant – news organizations (or, more correctly, the suits upstairs who call the tune) feel they can pile various jobs onto a staffer who is in no position to complain, and still expect to get professional quality results in both words and images."
You can read the rest of the lengthy but incredibly insightful article here ->
Multi-Tasking, Mediocre-Tasking - Doing it all to no good end by Frank Van Riper - The Digital Journalist (August 2007)
In the end I advised my friend to do what I think she knew she had to: stand up for herself and her body, and tell her editor what he can expect from her. With only 3 weeks left in the internship they're not going to let her go because of it and she won't come home three-quarters dead. She may not get a glowing review if another paper should call, but from what it sounds like, her editors didn't really pay much attention to her before this, so what kind of review would she get otherwise. Besides, if she (read WE) don't stand up for ourselves and our time now we (she) can't expect our editors to suddenly expect a reasonable amount of work. Once a precedence is set, particularly in new media, that's where the bar will always be. So in the end busting your ass and setting unreal expectations is not in your best interest
UPDATE: I got a little iChat update from my friend last night:
"[I'm doing] much better. Long story short I had a good talk with the editor. Said my quality work takes time, either give me that or I make so so slideshows faster. He appreciated my honesty and gave me 2 days off to recoup. He said I'm too valuable to him this week."